DOS-22804 | Planned Maintenance – Disaster Recovery Test

Scheduled Maintenance Report for Xe

Completed

The scheduled maintenance has been completed.
Posted Jun 06, 2026 - 21:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 06, 2026 - 19:00 UTC

Scheduled

Please be advised that we will be conducting a planned Disaster Recovery (DR) test during the window below.

Maintenance window:
📅 Date: 06 June 2026
🕗 Time: 20:00 – approximately 22:00 (UK time)

As part of this test, we will fail over production services from our primary site to our secondary site, and later fail back.

Expected impact
Components affected:
-Accounting Integrations (Dynamics 365, Sage Intacct)
-Payments-API.xe.com
-Money Transfer Website
-XE Mobile App

Customers should expect two short periods of service unavailability
Each outage is expected to last up to 10 minutes
The first outage will occur at 20:00
The second outage is expected between 21:30 and 22:00

Outside of these brief windows, services will be available and operating normally.
This activity is essential to ensure the ongoing resilience, reliability, and recoverability of our services.

We apologies for any inconvenience and appreciate your patience.
For any urgent matters during the maintenance window, please contact noc@xe.com.

Thank you.
Posted Jun 05, 2026 - 13:47 UTC
This scheduled maintenance affected: Accounting Integrations (Dynamics 365, Sage Intacct), payments-api.xe.com, Money Transfer Website, and Xe Mobile App.